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detail of a red Steinway piano, with a hidden iron symbol in the maker's emblem

Accessibility

Guestrooms

We offer Queen and Double Queen rooms with the following ADA-compliant features for your comfort and ease.

  • Accessible route from public entrance (no steps)
  • 32″+ doorways to guest rooms and bathrooms
  • Grab bars for the bathtub and toilet
  • Doors with lever handles
  • Roll-in showers
  • Shower wand
  • TV with closed captions
  • Lowered light switches & thermostats
  • Raised toilet
  • Lowered vanities

For more details on individual room accommodations and accessibility features, you may call (828)-579-2106 and inquire with the general manager of the hotel.

Public areas

The following are accessible from the public entrance:

  • Business Center
  • Elevators
  • Gift boutique
  • Lobby
  • Lounge & meeting spaces
  • Restaurant
  • Registration desk
  • Rooftop and rooftop patios
  • Speakeasy

The hotel also features the following accessibility features for a relaxing stay:

  • Braille in elevator
  • Braille signage for guest rooms and exits
  • Service & support animals are welcome
  • Level entrance into the building  
  • Audible alarms
  • Audible alerts in elevators
  • Teletypewriter (TTY) for guest use
  • Strobe alarms
  • Visual alarms for hearing-impaired in guest rooms, hallways, and public areas
  • Valet parking

Website

The Web Content Accessibility Guidelines (WCAG) defines requirements for designers and developers to improve accessibility for people with disabilities. It defines three levels of conformance: Level A, Level AA, and Level AAA. The Flat Iron Hotel is currently partially conformant with WCAG 2.1 level AA. Partially conformant means that some parts of the content do not fully conform to the accessibility standard. Accessibility is an ongoing objective, and we are continually seeking ways to improve all parts of our website to achieve higher levels of ease of access and use. If you would like to share feedback with us on the accessibility of our site, please let us know at:

Phone: 843-297-8385 (The Indigo Road Hospitality Group)

Email: theflatiron@theindigoroad.com